NDC Benefits

NDC provides you with an internet-based connection with more capability than is currently available today. The booking process will be simpler and easier so you can view the entire range of products and services we offer with comprehensive information to help you advise your customers.

Instead of schedules, availability and fares coming from various sources as is currently the case, these will be combined and come from our system. We will provide standardised and consistent details about what we can offer customers. In addition, NDC will enable us to distribute previously unavailable products and services to the GDS. This will include the ability to add flight ancillaries to bookings made in the GDS.

NDC benefits us as an airline, giving us the capability to display our range of products and services in a useful and straightforward way. The end customer benefits with a more transparent booking process so they can make informed decisions about what each airline offers and who they decide to travel with.

About British Airways NDC

British Airways NDCoffers a direct link into our host reservation system for flight search, booking and ticketing. We use modern API (Application Programming Interface) technology to allow for distribution of our products and services.

Our NDC is open to all interested parties, subject to technical and commercial criteria. This includes IATA agents,distribution providers and other parties.

Our Shop and Order APIs will enhance your ability to retail the full range of our products.

Find out more about NDC

You can access these services by Shop and Order Integration, or through connection to one of our NDC Service Providers or through a GDS. Details of how to apply are below and you will also need to complete the Certification process if you're interested in live bookings.

By participating in our NDC, you will be able to:

  • better service of customer needs with our ancillary products (enabling you to purchase seating and additional baggage)
  • view product features for a true product comparison
  • have access to the lowest-fare finder +/- 3 days
  • have new ways to access existing products and services
  • get faster, easier access to new products and services
  • see a reduction in Agency Debit Memos
  • continue to pay by credit and debit card, or IATA BSP (where available)

For more information on the capability of British Airways NDC please view our Guide to British Airways NDC or contact NDC ServiceDesk

Participation in our NDC is entirely optional and free of charge. Existing contracts with British Airways will not be affected and all bookings, where eligible, will count towards any incentive deal currently in place with us.

Becoming a test partner does not guarantee access to live booking capability. We will assess each application according to commercial and technical criteria. Commercial and Technical User Guides are available on request, to support evaluation of the Shop and Order APIs.